Casino Joy Review

Not Currently Available in the UK

UK gambling regulator suspends Genesis Global license for compliance issues

Casino Joy Casino

Casino Joy

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Review Breakdown
  • Games & Software
  • Deposits & Withdrawals
  • Customer support
  • Mobile & Tablet


Casino Joy is an intuitive site equipped with a fantastic selection of online casino games for you to choose from. They also give you many options on how you would like to deposit your funds as well as a secure platform to protect your transactions.

Our Review

Casino Joy is a very young site with a huge fleet of games that come in a wide variety of types on the offer. Not only that, they give you a chance to try the games for free where most games have a demo version available. The combination of bright, cheerful colours plus well-thought-out navigational features makes it a pleasure to browse through the entire site and to find the games that will tickle your fancy.


Casino Joy is a new online casino established in 2018. However, it’s part of Genesis Global Limited who have been around since 2014, which is incorporated under Malta’s laws and regulated by the Malta Gaming Authority. For players in the UK, you’re protected when you play at this casino because it’s also licensed by the UK Gambling Commission.

Style and feel of Site

Casino Joy gets straight into what you want with an easy-to-use website which is pleasing to the eyes. The vibrant theme colours along with cheery images will immediately put a smile on anyone’s face. Not only is the site beautiful, but it’s also fully functional, providing a seamless navigational experience and works intuitively. The game icons are clear and there’s a search bar available to help take you directly to the game you want. If you’re just browsing for a game but not looking for a specific title in particular, there are many logical sorting mechanisms in place to assist you with that. Help is just a click away with the pink question mark icon tucked away at the top right corner of the page.

VIP offering

The VIP section offers many interesting items to make your playing experience more fun such as bonuses and promotions as well as invitations to exclusive VIP events. The casino gives you a chance to enter the monthly VIP prize draw and rewards you with extravagant holiday packages that will surely pique your interest. Not only that, but VIP members also get a dedicated account manager and personal withdrawal services, plus the operator throws in personalised birthday presents made just for you.

Mobile & Tablet Review of Casino Joy

JustSlots Says: 

Casino Joy provides players with an instant-play mobile casino that works on pretty much all browsers on your smartphone or tablet. There are no apps to download and all you have to do is log in to your current casino account on your mobile browser to have hundreds of games available to you when you’re on the go. Although not all games are mobile-friendly yet, you’ll still have over 500 slot games to play at any time and anywhere you are.

Games & Software at Casino Joy

Casino Joy offers a lot to do on their site with more than 1,300 games ranging from online slots provided by gambling heavyweights such as NetEnt, Play’n GO, Microgaming, and Yggdrasil, to live casinos titles of blackjack, roulette and even different types of poker. If you’re looking to land a massive jackpot that will change your life forever, then Casino Joy is the right place for you. You can get a shot at becoming an instant millionaire with games like Hall of Gods, Mega Moolah, Mega Fortune and many more!

Deposits & Withdrawals at Casino Joy

Casino Joy uses SSL encryption technology and PCI- compliant payment methods so that they can keep your information and money safe. The casino offers a wide range of ways for you to deposit money into your account from e-wallets such as Skrill, Neteller, EcoPayz and Paysafecard. Debit cards such as Visa Debit and MasterCard debit can also be used and they accept direct bank transfers too. The transaction should be instant unless you use bank transfer then it will take between three and five working days for the funds to be reflected in your casino account.

Casino Joy doesn’t charge withdrawal fees but your money transfer service provider might. The casino will process your cash out request between 24 to 48 hours. It will take a further one to three working days to get your funds if you withdraw using Mastercard Debit or Visa debit while with e-wallets, you could usually see your money within 24 hours after the withdrawal has been processed.

Help & Support at Casino Joy

Casino Joy offers an around the clock customer support service so you know that the casino has got your back. There are many ways to get help here including:

Phone: +44 800 170 0602

Email: [email protected]

Live chat: Yes

FAQ: Yes

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