Grand Hotel Casino Review

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Up To £560 In Welcome Match Bonuses

Review Breakdown
  • Games & Software
  • Deposits & Withdrawals
  • Customer support
  • Mobile & Tablet


Here, players can stay focused on the video slots, jackpots and table games that have withstood the test of time, as well as the hottest releases from the biggest developer in the online casino industry.

Welcome Offer at Grand Hotel Casino

A 4 part Welcome Bonus package that can add up to £560 greets new players making their first deposit at Grand Hotel Casino.

  • 1st deposit: 100% Match Bonus up to £100
  • 2nd deposit: 50% Match Bonus up to £150
  • 3rd deposit: 30% Match Bonus up to £150
  • 4th deposit: 20% Match Bonus up to £160

Wagering requirement: 30x

The details of Grand Hotel Casino include a minimum deposit of £10 to claim each of the bonuses. Wagering requirement is 200x, which is the industry standard. Gaming contributions to the requirement will vary but slots and scratchcards will contribute 100%, as does Deal or No Deal Live. Most table games count between 10 and 50%, while most video pokers are at 2%. You have 60 days to use up the bonus. It’s definitely nice to know that you’ll get a top up with your first 4 deposits, but do note that to get £560 in bonuses, you would have to make some rather hefty deposits. Only the first bonus is 100%, the other three aren’t particularly generous. Nonetheless, free chips are free chips and it doesn’t hurt for some practice play.

**Welcome offer is for new customers only, 18+. The minimum deposit is £10. A two hundred times wagering requirement applies on the first and all subsequent welcome bonuses and certain games contribute a different percentage to the wagering requirements. See full terms and conditions here.

Our Review of Grand Hotel Casino

Grand Hotel Casino offers a classic online gaming experience. The design could use upgrades in some spots, but overall this is a lush, velvety online casino that treats all its players properly. Customer service is perfect and banking is a pleasure. A Microgaming casino, you won’t find an overabundance of video slots from a million providers at Grand Hotel. Here, players can stay focused on the video slots, jackpots and table games that have withstood the test of time, as well as the hottest releases from the biggest developer in the online casino industry. Additionally, there is a vibrant live casino from Evolution Gaming.


Grand Hotel Casino opened its doors in 2001 when online casinos were just starting to emerge. It deploys Microgaming software as its backend and exclusively works with Microgaming games, with the exception of the Live Casino by Evolution Gaming which was introduced relatively recently. As a Microgaming site, Grand Hotel Casino is certified by eCogra as a secure and fair place to play. Players also enjoy benefits from being in the Casino Rewards Network. In terms of legality. Grand Hotel Casino is licensed by the Malta Gaming Authority, the Kahnawake Gaming Commission, the Danish Gambling Authority and last but not least, the UK Gambling Commission.

Style and feel of site

Grand Hotel Casino welcomes its players with an air of class and gentility in its warm and luscious red carpet theme. However, as you look, you will find some of the graphic details could use an upgrade and it’s all part of the issue with being one of the older online casinos around. Some of the buttons look a bit clunky and the animated gifs remind us of those early days of Photoshop. There’s even a button that lets you download the free PC software. But don’t let the dated looks discourage you. Underneath is a blazing fast casino with all the latest releases from Microgaming, along with the innovate live dealer games from Evolution.

VIP Offering

Players at Grand Hotel Casino will automatically be a member of the Casino Reward Network. This is a loyalty programme through which players can claim bonuses and other gifts. There are also VIP member only jackpots and sweepstakes that are drawn daily. Obviously, all the prizes and perks get better as you move up their VIP levels.

Mobile & Tablet Review of Grand Hotel Casino

JustSlots says:

Grand Casino Hotel Mobile is an instant play mobile site. There’s no app because it all runs out of your web browser. You’ll find a slightly smaller but still significant choice of slots. The Live games also play flawlessly.

Games & Software available at Grand Hotel Casino

Grand Hotel Casino is what we call a Microgaming Casino. These kinds of casinos are Microgaming exclusive, using this developer’s platform and only hosting their games. Compared to many slot sites today, some players may miss the masses of games from dozens of developers, but the advantage to playing here is that you know all the games are fair and audited by the much respected eCogra.

Furthermore, with Microgaming rolling out titles all the time, there are tons of games to be enjoyed here. In addition to slots, you can also find a good selection of video pokers and table games. The Live Casino is powered by Evolution Gaming, which is famous for its innovative take on what live games can be. In addition to video slots like Avalon or Game of Thrones, Grand Hotel Casino players are also the first to try Microgaming’s new releases. That’s one of the advantages to playing here. Lara Croft Temple and Tombs, Reel Splitter, Zombie Hoard, Cash of Kingdoms are all part of the menu. Progressive jackpots and classic slots are also numerous. While most of our readers are hard core slot fans, there are also excellent table game options.

Slot players can also enjoy Live games like Deal or No Deal and Dream Catcher which are easy to get into with barely any rules to learn.

Deposits & Withdrawals at Grand Hotel Casino

Making a deposit into your Grand Hotel Casino account can be done with Paysafe, Paypal, debit cards and e-wallets. Deposits can be as low as £10. Likewise, withdrawals start at £10, with the exception of direct bank transfers which have a minimum of £300. Withdrawals are fast at Grand Hotel. The casino usually processes requests on the same day, and if it’s the weekend or public holiday then it’s the next business day. One of the major benefits to playing at Grand Hotel Casino is that customer service and banking is superb. It’s not easy to get a licence from Microgaming and casinos that do always meet the highest standards and there’s never any unnecessary delay or monkey business when it comes to your money.

Help & Support at Grand Hotel Casino

If you need help, customer service representatives can be reached through:

Live Chat

UK Freephone: 0800 917 1545

Email: [email protected]

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