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Our Review of Moon Games
Moon Games launched into orbit in 2013 and has since accumulated over 300 slots all for you to play. When you take a glance at the fantastic promotions on offer, including its innovative ‘Moon Wheel’, which guarantees prizes, we’re certain that you’ll be starry-eyed. With a great VIP scheme and an impressive variation of games, including a live casino, we are over the moon with Moon Games here at JustSlots, and we think you will be too.
Moon Games is an online casino, which, though relatively new, has roots that begin at the birth of the online casino industry. Although Moon Games only began its trade in 2013, the site was developed by Cassava Enterprises Limited – a company set up in 1997 with a wealth of experience in the industry. Not only are Cassava Enterprises Limited a subsidiary of 888 Holdings PLC, and therefore regulated by the Great British Gambling Commission, but they are themselves licensed by the Gibraltar Gambling Commission, which all certifies that Moon Games is a site you can trust.
Style & feel of site
Moon Games is a space themed online casino, which features on its homepage many of the most popular slots characters floating through space, confirming that they are truly dedicated to their slots. Its night-sky blue colour scheme not only emphasizes this theme, but allows for the text to appear as plainly as the stars on a clear evening. What’s truly great about the site design is that it makes it easy for players. With features on the home page such as ‘Players’ Top Choice’, you can discover with ease new games recommended by the people who play them. What we like most about the site here at JustSlots is its neatness and simplicity – it takes no time at all for you to figure out where you want to be and start playing.
Perhaps the most unique feature on Moon Games is its fantastic ‘Moon Wheel’. Its function is very simple, all you have to do is play the games you love to play, and every time you successfully wager £500 on them you’ll earn one spin on the Wheel, which gives you the chance to win one of twelve guaranteed prizes, such as: free spins, bonuses, and a huge jackpot of between £500 and £1000. It is clear that Moon Games want to retain their players, which is why they offer promotions such as ‘Battle of the Slots’ where you can spin on featured games to win your share of 1000 free spins after you wager £50, and ‘Pandora’s Box’, which is an offer that guarantees you a 40%-100% bonus on your deposit when you use the promotion code ‘BOX’. This isn’t just a one-off like the welcome package, you can use this once a day every Saturday and Sunday to increase your chance of winning the bonus, as well as extra gifts and rewards. If this doesn’t get you to stay with Moon Games, perhaps their VIP Scheme will.
This is one of the most thorough VIP Schemes around at the moment, which offers you your very own personal account manager, weekly cashback, personalized gifts, extra free spins, high withdrawal limits and seasonal bonuses – perfect for the dedicated player. The more you play as a VIP the higher you climb the levels, beginning with Sapphire and finishing on Diamond. And if you’re a VIP player on another site, you can get in touch with Moon Games and they will try to match their competitors offer. You can inquire about this using their VIP team hotline, with the number available on the site. (Wagering 40x the deposit plus the bonus amount).
Mobile & Tablet Review of Moon Games
Moon Games doesn’t optimise well for mobile use. The screen layout is inefficient, with the welcome offer being covered by the tabs section which is difficult to work. They offer the same great loyalty schemes and innovative little promotions, however, we would more readily recommend Moon Games to the dedicated desktop player.
Games & Software available at Moon Games
Moon Games has pretty much everything in terms of games. There are over 300 different slots, all provided by some of the leading software companies in the industry, such as: Eyecon, WMS, Microgaming, and our favourite, NetEnt. This means that, not only is there variety, but there is serious quality too. With a host of filters you can fast-track to their Newest games, their Hall of Fame games, and those ‘Hot’ right now on their site, so you can find the one right for you in no time at all. With the most famous brands and a multitude of different genres, Moon Games has supplied something for every player, and if that is not enough, there are even Video Slots, 6 types of Card Games, 7 kinds of Roulette and a Live Casino. As well as a Free Play mode where you can test slots without spending a single penny of your deposit.
Deposits & Withdrawals at Moon Games
As well as the traditional payments by credit card (Mastercard and VISA) or debit card (VISA and Maestro), you can deposit immediately on Moon Games using E-Wallet solutions, such as: NETeller, Paysafecard, Paypal and Entropay. If you would like to deposit by another medium, there are also options to deposit by phone, or by wire transfer, although a wire transfer may not appear immediately within your account. However withdrawing with Moon Games is sadly, like most online casinos, a little different. Withdrawing your winnings takes longer than depositing. You will have to allow for between 3 and 10 days to withdraw, with different ways of withdrawing taking less time than others. There are also fewer ways to withdraw than to deposit – which we are not fans of here at JustSlots. The options for withdrawal are: Credit and Debit cards, NETeller, Wire Transfer and Paypal.
Help & Support at Moon Games
They claim to offer 24/7 support on their website, yet, when we have looked into it, there is no clear option that offers you support around the clock. Despite this, they do offer many ways in which you can contact them, so there is a possibility that one of these is online for 24 hours, even if the site doesn’t specify which it is. They are available on a few social media platforms, such as: Twitter, Facebook, Google+ as well as their very own Blog.
Their phone lines are available between the hours of 9AM – 1AM. You can contact them for free if you’re from the UK.
Email is another viable option, and they have different addresses for different types of inquiry. The function of each of their email addresses, and the type of inquiry you should make to either one, is clearly labelled on their website. There is also an FAQ, which, though brief, is worth a quick glance at before getting in touch with them, in case your inquiry has already been answered.