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A striking casino with a unique touch, great games and a good reputation
Our Review of Sapphire Rooms
Sapphire Rooms is an online casino perfect for mobile players. With around 400 games all fully optimized for mobile, from the best software providers in the industry, Sapphire Rooms is certainly a tempting prospect for mobile players. But that isn’t all. Sapphire Rooms also uses BOKU, which allows mobile players to pay and play entirely using their mobile device.
Sapphire Rooms is an online casino that uses Nektan software, which guarantees that games are optimised across multiple devices, thus ensuring that gamers have a seamless experience whether they are on desktop, mobile or tablet. This also guarantees that they will have the newest titles from many great games providers, as well as featuring many exclusive Nektan games. The site was launched in 2014 and is licensed by the Government of Gibraltar as well as being licensed and regulated by the UK Gambling Commission.
Style & feel of site
There has been an attempt made at Sapphire Rooms to make the site seem elegant and grand. The imagery used for the background is of an opulent, sapphire-tinted staircase, with heavenly beams of white light scattered and visible within its framework. Their intentions are well justified, for many casinos stick to a conventionally dull and dark, black colour scheme which lacks the sense of atmosphere you get when you add a little imagery to a site. However, due to the simplistic layout of the site, their good intentions have not been successful. It is very difficult to individualise a site that is, in almost every aspect, a re-skin of another site. The layout of the site is very basic, with their slots and games situated on the homepage, flanked by a side bar that allows you to filter and more easily locate their games. Its design is not necessarily dull, but it fails to achieve its desired effect because of the basic layout of the site. Sapphire Rooms is therefore efficient, yet unspectacular. But it must be noted that with many casinos (Sapphire Rooms included), the site is made to be basic because they are then able to fully optimise it for mobile, to know whether this has been a success or not, you’ll have to read on.
Sapphire Rooms have named their VIP room the ‘VIP Circle’, and this is perhaps the only way in which they have broken convention. Their VIP scheme is fully fledged, offering some great benefits such as welcome bonuses, a personal account manager, increased deposit limits, a monthly bonus and more. However, there is nothing innovative or unusual about it. They do flirt with more exciting bonuses, mentioning very briefly ‘VIP Hospitality’, but it never specifies what this entails exactly. It is not clear whether they have been potentially mysterious to entice, or whether they just aren’t very enthusiastic about it, but in either case it would benefit both their prospective members and therefore themselves if they would elaborate a little. All in all, the VIP scheme at Sapphire Rooms is decent, but only as decent as every other site that offers VIP.
Mobile & Tablet Review of Sapphire Rooms
As has already been mentioned, Sapphire Rooms maintains a basic design for the sole reason that it can then be better optimised for mobile. Therefore the great game selection you get on the desktop site is replicated for mobile. Sapphire Rooms are primarily a mobile casino, and this is made clearer when you delve further into the features it has for mobile players. With Sapphire Rooms you are able to both play, and pay using your mobile phone with BOKU. This is a great feature, however, it has been slightly dampened by the fact that there is a fee of 15% on every deposit using BOKU.
Games & Software available at Sapphire Rooms
With around 400 games Sapphire Slots has a decent variety, and certainly enough to keep the vast majority of gamers amused. Their games are, generally, also some of the very best as they are supplied by many of the best games providers, such as Blueprint, IGT, Microgaming and our favourite, NetEnt. Whilst Sapphire Rooms is primarily a slots site, there are also a number of traditional casino, table and card games, that allow the site to cater to more than solely slots enthusiasts. The best part about the games and software, though very good, is probably how easily Sapphire Rooms makes finding them. Their filters are innovative and help to keep the gaming experience fresh. Not only do they have an exclusive games filter, that allows you to play on slots that exist only on this site, but there is a filter that allows you to view the games that consistently supply the biggest wins and the most frequent wins, which is perfect for those who want to cash in on the most lucrative slots.
Deposits & Withdrawals at Sapphire Rooms
Sapphire Rooms have many ways in which you can both deposit and withdraw, such as credit and debit card, as well as e-wallet solutions, including: Neteller, Skrill, Ukash, BOKU, Sofort and Trustly. The minimum you can withdraw at any given time, besides from withdrawing to close your account, is £20. Withdrawal requests are limited to one per day and there is a daily limit of £2,000, as well as a monthly limit of £5,000. There is also a pending period for most withdrawal requests up to 3 days. The minimum deposit is £10, except for with BOKU, which is £15.
Help & Support at Sapphire Rooms
Sapphire Rooms have a few ways in which you can get in touch with them, whether you prefer it to be email, telephone or live chat. The live chat is located in the bottom right corner of the home page and is easily accessible. They also list the address for their headquarters on the website in case you prefer the quaint method of sending them a letter. There is also an FAQ tab that can be found under the customer support contact details, which is well worth a look at if your issue is not urgent. 02036514659 [email protected] Live Chat 24/7 Support